Feedback for Sellers Class 101
Many husbands dread the question from their wives, “Does this dress make my butt look big?” Yeah sure....it has the appearance that she is genuinely open to feedback. But often times that all depends on what the feedback actually is!
So let’s talk about sellers who tell their realtor that after they list their house, they sincerely want feedback from the buyer or the buyer’s agent. But many times as a realtor you need to dress up in a medieval coat of armor before giving the feedback to your seller. It can be incredibly scary and perhaps even dangerous to share with a seller some of the feedback from a buyer that is preventing them from making an offer on their property. I mean seriously....it’s feedback, people! That’s all. And how you choose to apply that is up to you. But let’s remember....you are the one who told your realtor that you wanted the feedback. And your realtor works for you and wants to deliver what you’ve asked for.
So let’s keep this in perspective.
Maybe the buyers thought the square footage was going to work for their family. But once they got in the home, they realized that the furniture they purchased a year ago wouldn’t fit in the space and they don’t want to buy all new furniture. That’s their prerogative, and believe it or not....it’s not a personal insult to you. Take it on the chin and wait for the next buyer.
Maybe the buyers thought that the backyard looked bigger in the pictures than it actually is. That’s their prerogative, and believe it or not, that also isn’t a personal insult to you. There is a buyer out there who doesn’t want a big backyard. You just need to wait for that buyer.
Maybe the buyers wanted a house with less projects and that was more “turnkey”. That, too, is their prerogative, and believe it or not, it’s not an insult to you. They don’t know that you have been busting your hump over the last 8 weeks to get your house ready to list. And now these clowns come in and say there are too many projects! How dare them! But those “clowns” don’t know you and they most likely never will. And all they are sharing is their OPINION.
So takeaways for you to ponder....and then COMMIT to:
* Wrestle through the fact that listing your house is a business transaction. Whether you have lived there for 2 years or 20, you are selling a house. You aren’t selling memories; you’re taking those with you. You most likely aren’t selling your stuff; you’re taking that with you, too. What you are selling is the brick-and-mortar house and you want the most money you can get for it. So keep your mindset about the business.
* Talk with your realtor about how you like feedback delivered. Do you want to hear all of the feedback or just the feedback that you could actually do something about? For example: will feedback stating that the secondary bedrooms are too small make you crazy? Or will you look at the bedrooms after receiving that feedback and decide to declutter a bit more so buyers can see more potential space?
* As a seller in a business transaction, it is in your best interest to evaluate the feedback you get, act on what you can, and let go of the feedback that doesn’t matter. If you are having a hard time differentiating between all of those; talk it through with your realtor. After all, we want to help you sell your house and minimize as much stress as we possibly can.
Be The Reason Real Estate Group takes pride in helping our clients. If you want to experience what that looks like, give us a call. We are more than happy to help. We know that some feedback may not be easy to talk about when selling your home; but the commitment to talk openly, professionally and unemotionally can improve your selling experience. Keep in mind....we aren’t here to tell you about how big your butt looks in that dress. We ARE here to help you make the most money possible on the sale of your house so that you can get a brand new dress.....should your hubby’s answer be the less desirable one.